Tuesday, June 2, 2020

28 Routes in the Midst of Hatred and Violence


           28 routes at the Minnehaha Station.  Each with a regular carrier.  Probably at least 8 city carrier assistants as well.  Perhaps 10 clerks, some distribution, some retail.  Probably 2-3 supervisors.  One manager.  And thousands of customers, people who depend on the mail.  Businesses of all shapes and description, churches, clinics, assisted living centers.  People who rent or own houses or live in apartments.  Families, grandparents, mothers, brothers, fathers, sisters, cousins.

           

28 routes for delivery with about 17,000 total stops.  Now, that’s not to ignore the thousands of people who walk in the door to purchase stamps, to send packages, to pick up their PO Box mail, to track packages that haven’t arrived yet, to bring up delivery concerns, to change their address.  People from every single background, every culture, every orientation.  Everyone equally gets mail.  Everyone equally gets delivery.


28 routes in that building.  The same goes for those working behind the scenes, bringing that mail to your doors each and every day.  You’d be hard pressed to find a more diverse workforce.  From retail clerks to carriers, from mailhandlers to maintenance, from distribution clerks to supervisors, from postmasters to managers.  People of every race, color, creed, background, culture, orientation all working together to bring a common goal: to bring the people of the United States their mail.


28 routes came out of a building that constantly brings other cultures to the national social consciousness via the people, images, and historically important events that are acknowledged by being placed on US postage.  For instance, previous African-American individuals who have been honored on US postage include Booker T. Washington, Frederick Douglass, Sojourner Truth, Oscar Micheaux, Duke Ellington, Jesse Owens, Rosa Parks, Nat ‘King’ Cole, Mahalia Jackson, and Maya Angelou.  This year alone had a Black Heritage series release honoring Gwen Ifill and the Voices of the Harlem Renaissance tribute stamp sheet came out recently in May.  And this is just one of the cultures and events so honored by US postage.  The contributions of these individuals, the importance of the historical events, the terrific influence felt by so many lives touched cannot be understated.


            28 routes of delivery where even a worldwide pandemic didn’t stop the mail.  While other businesses closed, the post office didn’t.  While others went to curbside service or pick-up only, postal delivery still went out.  Every single person in the United States with an address continued to receive their mail.  The carriers took extra precautions, the clerks took extra precautions, the management took extra precautions.  The lobbies, the plants, the retail counters all took extra precautions to provide the continuity of service for the American public.  Some semblance of normalcy was gained from seeing that carrier in that truck coming to your home or going to that office to buy stamps.  Despite the face masks or plastic shielding, it still was a touchpoint back to what everything was prior to this virus taking hold.


28 routes.  Probably close to 50 employees bringing thousands of people their mail during the week from that office.  Until this week.  This week the mail actually stopped coming from there.  Now it takes quite an amazing event to prohibit delivery.  Wildfires or a flood for instance.  A bridge collapsing or an epic dangerous blizzard or a polar vortex.  Hurricanes and tornadoes.  Usually, the mail goes back out the next day or a week later depending on the veracity of the event, but it goes back out.


28 routes where thousands of people depended on that lifeline of mail.  Especially in Minnesota, where the COVID restrictions were tight, people relied more and more on the mail as they were under stay at home orders.  It was a way to receive items needed for daily life, a way to receive medicine, a way to send a letter or a gift card or just some way to connect in a far more personal way than the internet could ever provide. 


28 routes went up in smoke this week.  Righteous outrage and peaceful protest disintegrated into mob rule, chaos, and violent rioting.  One hears a lot about collateral damage as an excuse for this violence.  Yet this certainly wasn’t collateral, this was deliberate damage.  It was done on purpose.  And now the original protest message has been distorted and molded into destroying lives from all walks of life, all backgrounds, all cultures, all races.  When you attack the mail, you attack everyone.  Everyone suffers equally.


28 routes in a town where just weeks before these same carriers and clerks and thousands like them nationwide were lauded as heroes for working during the pandemic.  And now?  A burned out shell.  The PO Box section where their neighbors would get their mail looks like a bomb hit it.  The mail, which in some cases was a literal lifeline where people could get medicine and checks, was destroyed.  The packages that people ordered, trying to obey stay at home orders the best they could, were reduced to a cinder in the blink of an eye.


28 routes that were serviced, like routes across the country, by people from all backgrounds.  One of the most amazing sights I ever saw from the postal service was when we were working nights in Milwaukee at the plant.  It was incredible to see people from every single background working together.  We were the definition of a melting pot.  Black and white, Hispanic and Asian, men and women, young and old, gay and straight, all different religious or non-religious backgrounds.  Being on 3rd shift, we were all tired, yet we all had a job to do.  Together.  All equals, no privilege other than being able to work where we all did. 


28 routes from an organization where anyone from any background could apply and get hired.  And in spreading ignorant hatred, that station was incinerated by a rioting mob that hijacked a worthwhile cause, directly damaging that cause through their violence.  This was an outrageous punch in the face to a non-discriminating workplace and organization.  And even despite all this destruction, the postal service is going to get the mail to people safely. 


28 routes.  And how many of those routes were now closed by blind, seething rage and hatred?  Will they ever all fully come back?  Can they?  As far as the postal service’s side of it is concerned, it is certainly stronger than the angry mobs that not only destroyed the Minnehaha Station and damaged other Minneapolis offices as well but also vandalized other offices across the nation.  And once again, this hopefully provides an opportunity to show others by example how the postal service works together.  All of us.  All backgrounds.  All races. 


Perhaps the rest of the nation could take a page from the postal service book and learn a lesson together from these 28 routes.